Terms & Conditions
Last updated: 5/24/2026
Binding agreement. By accessing, browsing, visiting, or otherwise using linlou.ai, any subdomain, or the LinLou app (the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must immediately stop using the Service and leave the site. Continued use of any part of LinLou — including simply remaining on this page — constitutes acceptance.
1. Who we are
LinLou is operated by Leroy House Labs ("Leroy House Labs," "we," "us," or "our"). References to "LinLou" in these Terms refer to the Service operated by Leroy House Labs. You can contact us at hello@linlou.ai.
2. Acceptance by use
These Terms form a legally binding contract between you and Leroy House Labs. You accept them by any of the following: (a) visiting linlou.ai or any related domain; (b) creating an account; (c) posting, messaging, or otherwise contributing content; or (d) continuing to use the Service after we update these Terms. If you are using LinLou on behalf of another person or entity, you represent that you are authorized to bind them to these Terms.
3. Who can use LinLou
You must be at least 18 years old to create an account. One account per person. You agree to provide accurate information and keep your login credentials secure. You are responsible for all activity that happens under your account.
4. Community guidelines
- Be kind. LinLou is a safe space for parents — no harassment, hate, or threats.
- No spam, scams, MLM recruitment, or unsolicited promotion.
- Protect kids. Do not post identifying photos, full names, schools, or addresses of children — yours or anyone else's.
- No medical, legal, or financial advice presented as professional guidance. Share experiences, not prescriptions.
- No illegal content, sexual content involving minors, graphic violence, or sale of regulated goods.
- No scraping, reverse engineering, automated access, or attempts to disrupt the Service.
We may remove content, restrict features, or suspend or terminate accounts at our sole discretion, with or without notice.
5. Your content
You retain ownership of the posts, comments, photos, and messages you create. By posting on LinLou, you grant Leroy House Labs a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, adapt (for formatting), and distribute that content solely to operate, improve, and promote the Service. You represent that you have all rights necessary to grant this license and that your content does not infringe anyone else's rights.
6. No payments or transactions
LinLou does not process payments, accept cards, or facilitate financial transactions between users. Any meetups, purchases, childcare arrangements, gifts, or other dealings between members are strictly between those members. Leroy House Labs is not a party to and is not responsible for those interactions, including any loss, injury, or dispute that arises from them.
7. Information about places
Restaurant, park, daycare, and other venue information shown in LinLou — including AI-generated summaries and public reviews — is provided for convenience and may be inaccurate, incomplete, or out of date. Always verify hours, allergens, safety details, accessibility, and policies directly with the venue before relying on them.
8. Safety disclaimer
LinLou is a community tool, not a substitute for professional advice. For medical, mental health, legal, nutritional, or safety concerns, please consult a qualified professional. Use your own judgment before meeting anyone you have connected with online, and never leave a child in the care of someone you have not independently vetted.
9. Third-party services
The Service may rely on or link to third-party providers (for example, hosting, authentication, mapping, and AI services). Leroy House Labs is not responsible for third-party content, policies, or outages. Your use of third-party services is governed by their own terms.
10. Termination
You may close your account at any time from Settings. Leroy House Labs may suspend, restrict, or terminate your access — in whole or in part, with or without notice — for any reason, including suspected violation of these Terms or risk to the community. Sections that by their nature should survive termination (including ownership, disclaimers, limitation of liability, indemnity, and dispute resolution) will survive.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED USE. LEROY HOUSE LABS DOES NOT WARRANT THAT THE SERVICE WILL BE SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT POSTED BY USERS IS ACCURATE OR TRUSTWORTHY.
12. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, LEROY HOUSE LABS AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF — OR INABILITY TO USE — THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO THESE MAY NOT APPLY TO YOU IN FULL.
13. Indemnification
You agree to defend, indemnify, and hold harmless Leroy House Labs and its officers, employees, contractors, and affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your content; (c) your violation of these Terms; or (d) your violation of any law or third-party right.
14. Governing law & disputes
These Terms are governed by the laws of the State of California, United States, without regard to its conflict of laws rules. You and Leroy House Labs agree to resolve disputes exclusively in the state or federal courts located in San Francisco County, California, and you consent to personal jurisdiction there. You waive any right to participate in a class action or class arbitration against Leroy House Labs to the maximum extent permitted by law.
15. Changes to these Terms
We may update these Terms as LinLou grows. We will post the new version with a revised "Last updated" date and, for material changes, notify you in the app or by email. Continued use of the Service after changes means you accept the updated Terms.
16. Contact
Questions? Email Leroy House Labs at hello@linlou.ai.